Area Manager, Children's Services

5 days ago


Broxburn, West Lothian, United Kingdom AB Volvo Full time

Role Overview

As we expand our presence in the UK Market with our new electric buses, AB Volvo is seeking an experienced Area Service Manager to join our Service Market Team. This role will be responsible for delivering a best-in-class customer experience by investigating and resolving technical, service, and commercial aftermarket issues.

Key Responsibilities

  • Investigate and resolve technical, service, and commercial aftermarket issues with customers and dealers.
  • Drive customer and key customer liaison meetings to develop business opportunities.
  • Collaborate with Volvo Bus Service Manager, Regional Dealer teams, Volvo Action Service, and the Volvo Bus Technical Support team to ensure seamless customer support.
  • Provide technical advice and support to Regional Dealer technical teams.
  • Report product quality and performance concerns back to Volvo Bus.

What We Offer

  • Professional growth and development opportunities.
  • Up to 5% yearly bonus.
  • Matched pension scheme up to 7% of salary.
  • Medical insurance coverage.
  • Employee Assistance Programme.
  • Generous holiday allowance.
  • Discounts on shopping vouchers, cinema tickets, holidays, and travel.
  • Enhanced family-friendly policies.


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