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Senior Client Manager

1 month ago

Exeter, Devon, United Kingdom Public Practice Recruitment Ltd Full time

Job Purpose

As a Senior Client Manager, you will be responsible for managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets. You will plan and undertake assignments, striving to deliver service excellence, track progress, including WIP and billing targets, and lead a team of accountants, reviewing work, providing constructive mentorship, and motivating those around you.

About the Role

This is a superb opportunity for a driven candidate who is keen to work with an experienced team that recognises and rewards hard work. You will be responsible for owning responsibility of KPIs, including monthly billing forecasts and ensuring fee recovery rates are met, closely monitoring deadlines and ensuring compliance with all financial regulations, contributing to the firm's growth by retaining existing clients and building relationships with prospective clients, and building trusted and long-lasting client relationships, proactively handing queries.

What We Offer

On offer is a salary benchmarked at the very top of the current market, a wealth of benefits designed to foster an excellent work / life balance, and impressive professional development opportunities with a defined path to progression. You will also have the opportunity to work with a reputable firm in Exeter, recognised for its established presence across the UK, providing a full-suite of services to a diverse, loyal, and growing client portfolio.

Requirements

  • ACA or ACCA qualified with impressive experience managing a client portfolio within practice
  • Previous experience leading a team, including reviewing work and providing mentorship
  • A sound commercial understanding, including forecasting and monitoring fee recovery
  • A can-do attitude to problem-solving
  • Excellent reporting skills
  • Organised and able to oversee a team's workload effectively
  • Good communication and advisory skills