Retail Experience Specialist

2 weeks ago


Glasgow, Glasgow City, United Kingdom NEXT Full time

About the Role

As a Retail Experience Specialist at Victoria's Secret, you'll be immersed in a dynamic and engaging environment where delivering exceptional customer experiences is paramount. With our team of passionate professionals, you'll have the opportunity to develop your skills and grow within the business.

Key Responsibilities:

  • Customer Service: Deliver personalized support to customers, assisting them in finding the perfect products and ensuring a seamless shopping experience.
  • Product Knowledge: Develop expertise on our extensive range of products, from fashion-inspired lingerie to prestige fragrances, and provide expert advice to customers.
  • Visual Merchandising: Work with our trained visual merchandising teams to create visually appealing displays that showcase our products in an attractive and engaging manner.
  • Store Standards: Maintain high store standards, including managing deliveries, maintaining stock replenishment, and adhering to health and safety procedures.

About You:

  • Passion for Retail: You're enthusiastic about the retail industry and possess a keen eye for detail, ensuring every customer interaction is exceptional.
  • Customer-Centric Approach: You prioritize building strong relationships with customers, understanding their needs, and providing tailored solutions.
  • Teamwork: As a collaborative member of our team, you're flexible, supportive, and contribute to a positive working environment.
  • Adaptability: You thrive in fast-paced environments, adapting quickly to changing situations and priorities.

About Us:

We're a leading specialist retailer offering a wide range of fashion-forward products, award-winning fragrances, and body care items. Our team members are the heart of our business, creating lifelong connections with customers and fostering a culture of inclusivity and diversity.

Our Benefits:

  • Competitive Salary: £22,000 - £25,000 per annum (dependent on experience)
  • Ongoing Training: Access to comprehensive training programs, enhancing your skills and knowledge within the retail sector.
  • Employee Discounts: Enjoy exclusive discounts on our products and partner brands, as well as access to rewards and incentives.
  • Flexible Working Hours: Set and flexible working schedules to suit both your lifestyle and the business needs.

Why Join Us:

At Victoria's Secret, we believe in empowering our team members to grow and succeed. If you're passionate about delivering exceptional customer experiences and are eager to join a dynamic and supportive team, apply today and take the first step towards an exciting career in retail.



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