Customer Service Representative
3 days ago
**Co-op Digital: A Dynamic Work Environment**
We are seeking a highly skilled and enthusiastic individual to join our team as a Client Administrator Support.
**About the Role:**
The successful candidate will be responsible for providing exceptional customer service, working varied shifts including afternoons, late evenings, and weekends. You will also have the opportunity to work in our in-store bakery and participate in full, paid training.
**Key Responsibilities:**
- Deliver great service to customers by responding to queries, championing Co-op products and Membership, and working in our in-store bakery.
- Support store colleagues to solve problems for customers and members.
- Maintain a safe and legal store environment by ensuring shelves are stocked and prices, dates, and temperatures are accurate.
- Help introduce new products and services, making changes feel natural and sharing experiences with colleagues.
- Get involved in local community activities and events.
**Requirements:**
To succeed in this role, you will need:
- A genuine care for the needs of customers and members.
- Great people skills, with the ability to build positive relationships with customers and colleagues.
- A positive approach to change and problem-solving.
- The flexibility to work a range of different shifts.
**Benefits:**
We offer an attractive compensation package, including a salary of **£10.00 per hour**, 30% discount on all Co-op products, a pension scheme with up to 10% employer contributions, and access to virtual healthcare services.
**Why Choose Co-op?**
We strive to create an inclusive workplace where everyone feels valued and supported. We welcome applications from diverse candidates and offer reasonable adjustments to our recruitment process as needed.
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