Domestic Appliance Specialist Engineer

3 weeks ago


Colchester, Essex, United Kingdom Pacifica Full time
About the Role

We're seeking a skilled Domestic Appliance Specialist Engineer to join our team in Colchester. As one of the UK's largest providers of outsourced support and repair of domestic appliances, we offer a unique opportunity to work with a wide range of products, including washing machines, tumble dryers, dishwashers, refrigeration, and cookers.

As an experienced field-based engineer, you'll be responsible for diagnosing and resolving issues, working collaboratively with our regional field service teams to deliver a first-class service to our customers. With a focus on customer satisfaction and product knowledge, you'll have the opportunity to develop your skills and expertise in a fast-paced and dynamic environment.

Your Responsibilities
  • Diagnose and resolve issues with domestic appliances
  • Work collaboratively with regional field service teams to deliver a first-class service
  • Develop and maintain product knowledge of domestic appliances
  • Communicate effectively with customers and colleagues to ensure seamless service delivery
About You

We're looking for someone with a minimum of 2 years' recent experience in the white goods repair sector, with a strong understanding of product knowledge and a passion for problem-solving. As a Domestic Appliance Specialist Engineer, you'll have the opportunity to work independently and as part of a team, with a focus on delivering exceptional customer service and results.

We offer a competitive salary, uncapped bonus scheme, and a range of benefits, including a company pension scheme, private van use, and up to 33 days' annual holiday allowance. If you're looking for a challenging and rewarding role with opportunities for progression and promotion, we'd love to hear from you.



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