Client Solutions Manager

1 week ago


Washington, Sunderland, United Kingdom World Bank Group Full time
About the Opportunity

We are seeking an experienced Client Solutions Manager to join our team at the World Bank Group. As a key member of our Client Solutions team, you will be responsible for managing client relationships, developing business strategies, and driving operational excellence.



Key Responsibilities:

  • Client Relationship Management: Build and maintain strong relationships with clients, understand their needs, and develop tailored solutions to meet their requirements.
  • Business Strategy Development: Collaborate with cross-functional teams to develop and execute business strategies that drive revenue growth and operational efficiency.
  • Operational Excellence: Work with the Client Solutions team to identify opportunities for process improvement, implement best practices, and measure results.
  • Talent Management: Foster a high-performing team culture, promote talent development, and ensure effective succession planning.


About the Team:

The Client Solutions team is a dynamic and collaborative group of professionals dedicated to delivering exceptional service to our clients. We are passionate about driving business growth, innovating solutions, and promoting operational excellence.



Requirements:

  • Education: Advanced degree in a relevant field (e.g., Business Administration, Engineering, Computer Science).
  • Experience: 10+ years of experience in client-facing roles, with a proven track record of building strong relationships, developing business strategies, and driving operational excellence.
  • Skills: Excellent communication and collaboration skills, expertise in business development, and experience with operational excellence methodologies.
  • Certifications: Relevant certifications in areas such as project management, digital marketing, or data analytics.


What We Offer:

The World Bank Group offers a competitive salary of $150,000 - $200,000 per year, commensurate with experience, as well as a comprehensive benefits package including health insurance, retirement plan, and paid time off. We also offer opportunities for career growth and professional development, a diverse and inclusive work environment, and the chance to make a meaningful impact on global development.



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