Care Coordinator

1 week ago


Bournemouth, Bournemouth, United Kingdom Helping Hands Full time
About Helping Hands

Helping Hands is the nation's most widely rated home care provider and a Centre of Excellence endorsed by Skills for Care.

Job Summary

We are looking for a Care Coordinator with supervisory experience to support our Branch Care Manager in delivering high-quality care and business development in Christchurch.

Key Responsibilities
  • Support the Branch Care Manager in allocating staff to customers and ensuring they receive the highest standard of care.
  • Conduct regular observations and supervisions for care teams within the required timescales.
  • Recruit new team members and guide them through the process.
  • Reassess customers' needs and conditions, updating their care plans accordingly.
  • Identify new business opportunities and contribute to commercial growth.
  • Maintain high levels of customer service.
Requirements
  • A Level 3 Diploma in Adult Care or willingness to work towards achieving this qualification.
  • Knowledge of regulatory requirements and best practice in line with CQC/CIW guidance.
  • Experience working in the care sector at supervisory level.
  • A full UK driving licence and access to your own vehicle.
What We Offer
  • Career progression opportunities.
  • 23 days annual leave (rising to 25 after two years of service).
  • A Blue Light Card offering discounts from businesses and services.
  • Access to an employee assistance programme.
  • Support for nationally recognised qualifications.
  • A refer-a-friend scheme.
  • Annual salary review.



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