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Technical Support Specialist

2 months ago

Abingdon, Oxfordshire, United Kingdom Global Technology Solutions Ltd Full time
Job Overview

Global Technology Solutions Ltd is seeking a skilled IT professional to provide technical support to end users as a Contract Deskside Support. The ideal candidate will have a strong background in Desktop Support and will be responsible for troubleshooting and resolving technical issues.

Key Responsibilities
  • Provide technical support to end users via phone, email, and in-person visits.
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
  • Install, configure, and maintain desktop computers, laptops, and mobile devices.
  • Collaborate with internal teams to resolve complex technical issues.
  • Document and track technical issues and resolutions.
Requirements
  • Proven experience as a Deskside Support Specialist.
  • Strong knowledge of desktop operating systems, hardware, and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

Global Technology Solutions Ltd is a leading provider of IT services, and we offer a competitive compensation package and opportunities for professional growth and development.