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Installation Specialist

2 months ago

Oxford, Oxfordshire, United Kingdom Substantial Group Full time
About the Role

We are seeking a highly skilled Installation Specialist to join our team at Substantial Group. As an Installation Specialist, you will play a critical role in installing fibre connections into customer premises, ensuring a seamless and outstanding customer experience.

Key Responsibilities
  • Install fibre connections into customer premises, maintaining the highest standards of customer service.
  • Manage tools and vehicles assigned to you, adhering to our vehicle policy.
  • Complete assigned tasks on time and manage day-to-day jobs efficiently.
  • Maintain Health and Safety compliance, identifying and mitigating potential hazards.
  • Work individually and as part of a team to achieve targets and Key Performance Indicators (KPIs).
Requirements
  • Hold a full UK driving license for a minimum of 12 months.
  • Desirable qualifications include SA001, SA002, S7, S8, IPAF 1b, NRSWA unit 2, and SMART AWARDS.
  • Have experience in telecommunications or transferable skills.
What We Offer
  • Equity in the company.
  • 25 days' holiday plus bank holidays.
  • Pension scheme matching employee contributions up to 8%.
  • Phone allowance.
  • Healthcare cash plan.
  • Cycle to work scheme.
  • Employee assistance program.
  • PPE and uniform provided.
  • IT equipment provided.
  • Discounted gym memberships.
  • Retail offers with discounts from recognizable brands.
  • Company events.
  • Annual bonus up to 30% of salary (discretionary).
  • Free YouFibre broadband and friends and family discount.
  • Life assurance providing 4 times basic salary coverage.
  • Colleague referral scheme of £500.
  • Continuous development and long-term career prospects.