Shift Leader
3 weeks ago
About the Role
We are seeking a highly motivated and organized Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our store, ensuring that customers receive excellent service, and that our team members are supported and motivated.
Key Responsibilities
- Coordinating the store team to deliver an easy and fuss-free shopping experience for customers
- Supporting colleagues to ensure they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries
- Maintaining a clean, tidy, and well-presented store
- Supporting managers to coordinate seasonal, community, and charity events
- Contributing to a great team atmosphere, inclusive of everyone
- Providing excellent customer service, listening to customers, and putting them first in everything you do
- Keeping the team well-informed and up to speed on any communications, changes, or updates
- Staying knowledgeable about store performance and looking for ways to improve and simplify operations
- Coordinating store improvements and removing any obstacles that might be getting in the way of great service
- Following health and safety routines and procedures, and ensuring colleagues do the same
- Recognizing and celebrating colleagues within the team who are providing great service
What We Offer
- A competitive rate of pay starting from £14
- A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired
- Flexible working arrangements, including flexible hours and shift patterns
- Ongoing learning opportunities and access to award-winning training
- A supportive and inclusive work environment, where everyone's welcome
- A range of benefits, including holiday pay, life cover, and an award-winning pension
- Access to free wellbeing services and a range of resources to support your mind, body, and life
About Us
At Tesco, our vision is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day.' We are committed to acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
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