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Deputy Head of Retail Operations Manager
2 months ago
Aramark UK is seeking a highly skilled and experienced Deputy Head of Retail Operations to join our team at the new Everton Stadium. As a key member of our senior retail operations team, you will play a crucial role in delivering a world-class retail food and beverage experience for our customers.
Key Responsibilities:- Provide first-class retail, bar, and third-party concessions operations on non-event and event days.
- Uphold and manage business needs and performance expectations and standards.
- Champion HSE within the unit and lead by example, ensuring compliance with all legal requirements and regulations.
- Champion sustainability throughout the retail department.
- Gain an understanding of delivery of financial targets and Key Performance Indicators within areas of responsibility.
- Train and deliver quality and operational standards and uphold the same.
- Establish excellent relationships with clients, contractors, and other departments.
- Manage and develop relevant personnel, providing inspiration and leadership to deliver exceptional service.
- Be innovative and continually look for ways to optimise sales and profitability to ensure delivery of departmental financial targets.
- Minimum 2 years' experience in a retail and beverage environment.
- Experience in a multisite outlet, stadium, or event catering environment.
- Strong leadership qualities and excellent communication skills.
- Strong organisation skills and commercial awareness.
- Standards and quality-driven hands-on management style.
- Motivated by a passion for quality and great service delivery.
Aramark UK is a leading service and solutions provider in the UK, proudly supporting clients, partners, and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth.
We are an equal opportunities employer and welcome applications from diverse candidates.