Staffing Operations Manager
4 weeks ago
Revolutionising Staffing with Cutting Edge Technology
Rotagap is transforming how companies manage internal overtime and agency staff bookings with our innovative SaaS platform.
- Innovative Technology: Our unique system enables our clients to prioritise their internal staffing needs with the option to seamlessly switch to agency staffing when required.
- New to Market: Our innovative product will help shape the staffing market and this is an opportunity to be part of that growth journey.
- People First, Visionary Approach: We're more than just a platform - Rotagap is driving a sustainable, efficient, and quality-focused shift management in staffing by breaking down barriers and raising standards, one shift at a time.
- Client Account Management:
- Understand client requirements in-depth and provide personalised service and updates.
- Rota Operations (Fulfilment):
- Oversee the fulfilment of client staffing requirements using the Rotagap platform, ensuring efficient shift allocation.
- Manage the tiered and automated shift assignment process, ensuring that internal staff, bank staff, and agency resources are engaged in that order.
- Monitor and respond to real-time staffing issues, filling last-minute gaps through supply chain engagement where necessary to ensure no disruptions in client service.
- Analyse shift data and staffing trends to recommend operational improvements and cost-saving strategies.
- Experience: 3+ years in client account management, operations, or staffing coordination, preferably in a healthcare or staffing agency context.
- Knowledge of rota/shift management systems: Experience with staffing software, or similar, is a plus.
Impactful Work: Play a key role in providing quality care by ensuring the best talent is available to our clients.
Growth Opportunities: Develop your career in a rapidly growing company with ample opportunities for advancement.
Competitive Benefits: Enjoy a comprehensive benefits package and professional development opportunities.
At Rotagap, diversity, equity, and inclusion are core to our mission. We create an environment where diverse perspectives are celebrated, and everyone is empowered to excel. We ensure equitable processes and welcome applicants of all backgrounds, valuing ethnicity, religion, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity, and disability. Our commitment to these principles drives our success and innovation in the care industry.
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