Staffing Operations Manager

4 weeks ago


Glasgow, Glasgow City, United Kingdom Rotagap Full time

Revolutionising Staffing with Cutting Edge Technology

Rotagap is transforming how companies manage internal overtime and agency staff bookings with our innovative SaaS platform.

  • Innovative Technology: Our unique system enables our clients to prioritise their internal staffing needs with the option to seamlessly switch to agency staffing when required.
  • New to Market: Our innovative product will help shape the staffing market and this is an opportunity to be part of that growth journey.
  • People First, Visionary Approach: We're more than just a platform - Rotagap is driving a sustainable, efficient, and quality-focused shift management in staffing by breaking down barriers and raising standards, one shift at a time.
About the Role: This is a pivotal role in our early-stage business, combining key operational responsibilities to ensure seamless service delivery and high client satisfaction. We are seeking a dynamic and experienced Account Manager to join our team. The ideal candidate will play a critical role in managing the fulfilment of temporary staffing needs and supply chain management for your assigned accounts, ensuring the clients' satisfaction with the services delivered.
  • Client Account Management:
  • Understand client requirements in-depth and provide personalised service and updates.
  • Rota Operations (Fulfilment):
  • Oversee the fulfilment of client staffing requirements using the Rotagap platform, ensuring efficient shift allocation.
  • Manage the tiered and automated shift assignment process, ensuring that internal staff, bank staff, and agency resources are engaged in that order.
  • Monitor and respond to real-time staffing issues, filling last-minute gaps through supply chain engagement where necessary to ensure no disruptions in client service.
  • Analyse shift data and staffing trends to recommend operational improvements and cost-saving strategies.
Supply Chain Management:
  • Experience: 3+ years in client account management, operations, or staffing coordination, preferably in a healthcare or staffing agency context.
  • Knowledge of rota/shift management systems: Experience with staffing software, or similar, is a plus.

Impactful Work: Play a key role in providing quality care by ensuring the best talent is available to our clients.

Growth Opportunities: Develop your career in a rapidly growing company with ample opportunities for advancement.

Competitive Benefits: Enjoy a comprehensive benefits package and professional development opportunities.

At Rotagap, diversity, equity, and inclusion are core to our mission. We create an environment where diverse perspectives are celebrated, and everyone is empowered to excel. We ensure equitable processes and welcome applicants of all backgrounds, valuing ethnicity, religion, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity, and disability. Our commitment to these principles drives our success and innovation in the care industry.



  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job OverviewCBW Staffing Solutions is seeking a highly motivated and experienced Construction Safety Professional to join our team on a permanent basis. This newly created position will see you report to the Health & Safety Manager, working closely with various teams including site-based and office teams.


  • Glasgow, Glasgow City, United Kingdom Parmar Staffing Ltd Full time

    Job Title: Branch ManagerA career-defining opportunity has arisen for a successful Branch Manager to join our team at Parmar Staffing Ltd. Job Summary:We are seeking an experienced Branch Manager with a background in plumbing and heating to lead our Glasgow-based Plumbers Merchant branch. As a Branch Manager, you will be responsible for overseeing the...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Mobile Operations Manager Role OverviewWe are seeking an experienced Mobile Operations Manager to join our team at CBW Staffing Solutions. The successful candidate will be responsible for ensuring technical operations are maintained to a high standard and contractual obligations are met.Key Responsibilities:* Manage all technical issues and supervise a team...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    About the RoleWe are seeking an experienced Mobile Operations Manager to join our team at CBW Staffing Solutions. The successful candidate will be responsible for ensuring technical operations are maintained to a high standard and contractual obligations are met.Key ResponsibilitiesManage all technical issues and supervise a team of engineers.Responsible for...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Helpdesk SupervisorCBW Staffing Solutions is seeking a highly skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing service levels to ensure excellent customer experience on the FM helpdesk.Key Responsibilities:Schedule reactive and help desk call outs.Review jobs received during the working...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    CBW Staffing Solutions is seeking an experienced Site Operations Manager to join our team in Glasgow. As a key member of our operations team, you will be responsible for managing a portfolio of commercial maintenance contracts across the West of Scotland region.The ideal candidate will have a strong background in electrical, mechanical or building services...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Technical Operations Manager - HVAC Location: Glasgow, UK About the Company:CBW Staffing Solutions is a leading provider of staffing services to the facilities industry. We are currently seeking an experienced Service Manager to head up our Service and Maintenance division in Glasgow. Job Description:We are looking for a highly skilled and...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Ltd Full time

    Job Summary:We are seeking a Senior Gas Operations Manager to join our team at CBW Staffing Solutions Ltd.The ideal candidate will have relevant qualifications and certifications in gas engineering, as well as proven experience in a similar role with a strong understanding of commercial gas systems.Key Responsibilities:Carry out planned preventative...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Operations CoordinatorJob Summary: We are seeking a skilled and experienced Facilities Operations Coordinator to join our team at CBW Staffing Solutions. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and stakeholders.Key Responsibilities:Receive and return...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    At CBW Staffing Solutions, we're seeking an experienced financial operations coordinator to join our team in East Renfrewshire. This is an exciting opportunity for someone to take on a finance-focused role, working closely with our department managers to ensure the smooth operation of our financial systems.Key Responsibilities:• Ensure accuracy in...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Financial Operations CoordinatorJob Summary: We are seeking an experienced Financial Operations Coordinator to join our team at CBW Staffing Solutions. The successful candidate will be responsible for managing and organizing the day-to-day purchase transactions of the business, ensuring all finance information is accurate and up-to-date.Key...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Service Manager - GlasgowSalary: up to £70,000 per annum, plus car allowance and bonusAbout the RoleWe are seeking an experienced Service Manager to lead our Service and Maintenance division in Glasgow. As a key member of our team, you will be responsible for ensuring client satisfaction, managing teams of engineers, and overseeing the delivery of HVAC...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Technical Services Manager Job DescriptionCareer Opportunity: Technical Services ManagerWe are seeking an experienced Technical Services Manager to join our team at CBW Staffing Solutions. As a key member of our facilities management team, you will be responsible for providing technical leadership and ensuring that all technical service commitments are...


  • Glasgow, Glasgow City, United Kingdom undisclosed Full time

    About the RoleAt undisclosed, we are seeking a highly skilled Retail Operations Manager to oversee the efficient and profitable operation of our retail units within the Live department. This includes managing the sale of liquor and food across various outlets, ensuring compliance with all regulatory and safety standards, and enhancing the customer...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Key Responsibilities:• Maintain accurate financial records and ensure all data is up to date.• Ensure timely payment of customer and supplier invoices.• Review and verify expense claims for accuracy.• Raise purchase orders and manage invoicing records.• Liaise with department managers regarding finance-related queries.• Identify and highlight any...


  • Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Ltd Full time

    Senior Construction Buyer OpportunityCBW Staffing Solutions Ltd, a leading staffing agency, is seeking an experienced procurement professional to join their team as Senior Construction Buyer. This role offers the chance to work with a dynamic company and take on new challenges.About the Role:The successful candidate will be responsible for creating and...


  • Glasgow, Glasgow City, United Kingdom Vetcelerator Full time

    Oversee daily operations, including staffing, scheduling, and workflow management.Foster a positive work environment by providing guidance, support, and training to staff members.Manage client relations and ensure professionalism and quality care.Collaborate with the hospital management team to monitor financial performance and implement strategies to...

  • Facilities Manager

    7 days ago


    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Ltd Full time

    About the RoleCBW Staffing Solutions Ltd is seeking a highly skilled Building Maintenance Manager to join our team in Inverness. As a key member of our operations team, you will be responsible for managing maintenance activities across multiple prestigious buildings in the North of Scotland.About YouWe are looking for an experienced Building Maintenance...


  • Glasgow, Glasgow City, United Kingdom Rocket Staffing Full time

    Company Overview: Rocket Staffing is a leading provider of staffing solutions, with a focus on recruitment and training services. Our mission is to provide exceptional candidates to clients across various industries, while promoting career development and job satisfaction for our employees.About the Role: We are seeking an experienced HGV Trailer Technician...


  • Glasgow, Glasgow City, United Kingdom Levy UK Full time

    About the RoleWe are seeking a Retail Operations Manager to oversee the efficient and profitable operation of our Retail units within the Live department. This includes managing the sale of liquor and food across various outlets, ensuring compliance with all regulatory and safety standards, and enhancing the customer experience.This role involves overseeing...