Customer Experience Ambassador

7 days ago


Stansted Mountfitchet, United Kingdom Aimbridge Hospitality Full time
About Aimbridge Hospitality EMEA

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.

Our Benefits Package
  • We offer hotel discounts portfolio-wide – staff rates and up to 50% discount on food & beverage and spa.
  • Wagestream allows you to stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • You'll have access to our employee assistance program available 24/7.
  • Career and lifestyle breaks – allowing you to take time off for key life events.
  • You'll get volunteer days – up to two days per year to support a charity of your choice.
  • Minimum of 30 days holiday.
  • Staff meals on duty.
  • Paid breaks.
  • Flexible working opportunities.
About Your Role

As a Guest Service Assistant at Hampton by Hilton Stansted Airport, you will be the first point of contact for most of our guests. You will welcome guests from all over the World with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

Requirements

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.



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