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Customer Service Representative

4 weeks ago

Blyth, Northumberland, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, answering questions and resolving queries in a professional and courteous manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Participate in visual merchandising and maintain the presentation of our middle aisles of Non-Food products.
  • Bake fresh goods and maintain the bakery area.

Requirements

  • Previous experience working in a fast-paced retail environment.
  • Excellent communication and interpersonal skills.
  • Flexibility to work a variety of shifts, including early mornings and late evenings.
  • A positive attitude and a willingness to learn and develop skills.
  • A passion for delivering exceptional customer service and contributing to a successful team.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development.

Join Our Team

We are proud to be a supportive and inclusive employer, committed to providing a positive and rewarding work environment for all our colleagues.