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Business Operations Coordinator

2 months ago

London, Greater London, United Kingdom air-recruitment Full time
Business & Operations Assistant

This is a unique opportunity to join a growing eco-tech business in Central London as a Business & Operations Assistant. The company creates interactive experiences that educate, engage, and enable meaningful action through imaginative experiences.

The Business & Operations Assistant will play a critical role in ensuring the seamless operation of the business, providing essential support that enables other team members to focus on their core responsibilities. You will work closely with the executive team, supporting on core day-to-day activities and being the main point of contact in the office for support.

Key Responsibilities:
  • Financial Support:
    • Budgeting: Assist in budget preparation and monitoring expenses.
    • Purchasing: Handle invoices, payments, and financial documentation.
    • Bookkeeping: Manage expense reports and ensure compliance with financial policies.
  • Administrative Support:
    • Office Management: Oversee day-to-day operations of the central London office, including managing office supplies, equipment, facilities, leading social activities, and initiatives.
    • Scheduling and Coordination: Manage calendars, schedule meetings, and coordinate the delivery of PR, sales demos, conferences, and events.
    • Communication: Handle correspondence, answer phone calls, and manage key email boxes with a focus on sales execution.
    • Documentation: Prepare reports, minutes, presentations, and maintain records.
    • HR: Lead the onboarding and offboarding process for new starters.
  • Operational Support:
    • Process Management: Assist in the development and implementation of operational procedures.
    • Logistics: Coordinate logistics for supplies, equipment, and other operational needs.
    • Data Management: Maintain databases (Xero and Asset), update records, and ensure data accuracy.
  • Project Assistance:
    • Project Coordination: Support business projects with planning, execution, and monitoring of projects.
    • Research: Conduct research and gather data for various sales, marketing, and investment projects and initiatives to support executive decision-making.
    • Reporting: Prepare reports and track progress at Executive and Board level.
  • Customer and Stakeholder Support:
    • Customer Service: Address customer and stakeholder inquiries and provide support.
    • Client Relations: Assist in maintaining client relationships and managing client communications.
Skills and Qualifications:
  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
  • Communication Skills: Strong verbal and written communication skills.
  • Technical Proficiency: Familiarity with office software (e.g., MS Office, Xero, Asana, Hubspot).
  • Problem-Solving: Ability to identify issues and develop practical solutions.
  • Attention to Detail: Ensure accuracy in all tasks and documentation.
  • Interpersonal Skills: Ability to work well with a diverse team and handle interactions with stakeholders and customers.
  • Adaptability: Flexibility to adapt to changing priorities and workloads.
Education and Experience:
  • Education: A bachelor's degree in business administration, operations management, finance, project management, or a related field is often preferred.
  • Experience: 5 years minimum previous experience in an administrative or operational support role.