Customer Service Representative

4 weeks ago


Bideford, Devon, United Kingdom HB Leisure Full time
Customer Service Assistant (Arcade Host) Role

HB Leisure is a leading attraction partner for skill games and amusements around the world, operating in over 100 theme parks across 25 countries. We're looking for a Customer Service Assistant (Arcade Host) to join our team and deliver excellent customer service to our guests.

As a Customer Service Assistant (Arcade Host), you will be responsible for ensuring that our guests have a fun and enjoyable experience playing our games in the Arcade. You will be the face of our company, providing a warm and welcoming atmosphere for our visitors.

In return, we offer a fantastic benefits package, including access to your own private GP, gym discounts, and big savings on high street retailers. You'll also have the opportunity to develop skills that will be recognized throughout your career and potentially travel the globe with us.

Key Responsibilities:

  • Deliver excellent customer service to our guests
  • Ensure a fun and enjoyable experience for our visitors
  • Provide a warm and welcoming atmosphere
  • Develop skills that will be recognized throughout your career
  • Have the opportunity to travel the globe with us

Person Specification:

  • Great customer service, communication skills, and a positive, outgoing personality
  • Honest, reliable, and a responsible individual with a strong work ethic
  • Ability to offer good availability on weekdays and weekends (including bank holidays)
  • Ability to follow instructions and comply with all company standards
  • Reliable transportation – due to the location of the site


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