Retail Host

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

About the Role

We are seeking a skilled and friendly Receptionist/Showroom Host to join our team at Marshall Motor Group. As the first point of contact for our customers and visitors, you will provide a warm welcome and ensure a positive experience in our dealership.

Key Responsibilities

  • Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member.
  • Take phone calls and respond to queries as appropriate, transferring to the correct individual or team.
  • Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked.
  • Deal with incoming and outgoing mail and deliveries.
  • Assist with administrative tasks as required.

Requirements

  • Previous customer service experience, ideally within a professional, customer-facing environment.
  • Confidence in talking to customers in a professional manner both on the telephone and face-to-face.
  • Good IT skills and ability to support with administration duties.
  • Self-starter, organised, and someone who takes pride in what they do.

About Us

Marshall Motor Group is one of the UK's largest car dealer groups, representing 24 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits and opportunities for career development.


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