Insurance Client Consultant

7 days ago


Greater Manchester, United Kingdom Arthur J. Gallagher & Co. (AJG) Full time
Job Title

Insurance Client Consultant

About the Role

We are seeking an experienced Insurance Client Consultant to join our team. The successful candidate will be responsible for providing exceptional customer service, managing client relationships, and ensuring seamless account management.

Key Responsibilities
  • Create documents for new customers detailing their insurance requirements.
  • Obtain renewal terms for customers and research suitable alternatives to produce presentations.
  • Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered.
  • Manage insurer queries in relation to customer policies.
  • Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive.
  • Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner.
About You
  • Holding or working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ FIT is desirable as is being educated to GCSE standard or equivalent.
  • Insurance administration experience desirable, gained within a commercial setting.
  • Worked to targets within a regulated, measurable framework and achieved SLA's.
  • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
  • Fully proficient in MS Office.
  • Eligible to work in the UK.
Benefits

On top of a competitive salary, we offer a wide range of benefits including:

  • A minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • A defined contribution pension scheme, which we contribute to.
  • Life insurance, which will pay 4x your basic annual salary, with options to top up.
  • Income protection, we'll cover up to 50% of your annual income, with options to top up.
  • Health cash plan or Private medical insurance.

We also offer many other benefits including three fully paid volunteering days per year, Employee Stock Purchase plan, Share incentive plan, Critical illness cover, discounted gym membership, season ticket loan, access to a discounted voucher portal to save money on your weekly shop or next big purchase, emergency back-up family care, and many more...



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