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IT Service Desk Technician
2 months ago
We are seeking a highly skilled and customer-focused On-site IT Service Desk Technician to join our team in Edinburgh. As a key member of our IT Department, you will provide on-the-ground support to our office, ensuring the smooth running of video conferencing and audio-visual equipment during meetings and events.
Key Responsibilities- Provide technical support and incident resolution to our users
- Ensure the smooth operation of IT systems and equipment
- Collaborate with the IT team to resolve complex technical issues
- Develop and maintain a strong understanding of our IT systems and tools
- Excellent customer service skills
- Ability to remain calm under pressure
- Strong communication and problem-solving skills
- Flexibility and adaptability
- Strong IT skills and knowledge
Burges Salmon is a leading law firm with a strong commitment to excellence and customer service. We are proud to have been awarded RollonFriday's Law Firm of the Year 2024 and listed in The Times Top 50 Employers for Women 2023. We are committed to creating a diverse and inclusive work environment and welcome applications from candidates of all backgrounds and identities.
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and customer-focused individual with a passion for IT, we encourage you to apply for this exciting opportunity.
