Financial Support Specialist

1 week ago


Leeds, Leeds, United Kingdom Iwoca Full time
About the Role

We are looking for a skilled and enthusiastic Financial Support Specialist to join our team. In this role, you will provide expert advice and guidance to our customers on our financial products and services.

As a key member of our team, you will work closely with our Sales, Account Management, and Credit Analysis teams to deliver exceptional customer experiences.

The ideal candidate will have a strong understanding of financial services, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Providing expert advice and guidance to customers on our financial products and services
  • Helping customers navigate our application process and resolving any issues they may encounter
  • Liaising with internal teams to resolve customer queries and concerns
  • Developing and implementing strategies to improve customer satisfaction and retention

What We Offer

  • A competitive salary of £37,500 per annum
  • A range of benefits, including flexible working hours, medical insurance, and a pension scheme
  • Opportunities for professional growth and development within a dynamic and ambitious company
  • A collaborative and supportive team environment


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