Paralegal Support Specialist
2 months ago
About Us
Shoosmiths is a leading law firm that provides exceptional service, innovative thinking, and a commitment to excellence. We support ambitious businesses and empower our people to be their authentic selves, delivering high-quality work in supportive teams.
Our Benefits
We offer a comprehensive and flexible range of benefits to complement our competitive remuneration system. Our benefits package includes a great working environment, high-quality work, and a commitment to the continued success of the firm.
The Role
We are seeking an Assistant Paralegal who will assist in providing a quality and comprehensive conveyancing service with a customer service focus. The ideal candidate will have excellent written and oral communication skills, gained from previous experience working in a customer service position, preferably in an office environment.
Main Responsibilities
- Acquire basic knowledge of the entire Conveyancing process to include post-completion work and be familiar with the roles of support teams such as New Business and Accounts in the process.
- Attend to any office administration requested such as dealing with post, filing, file closures, and distributing faxes.
- Prepare draft contract packages, all searches, exchange, and completion letters.
- Support Paralegals to progress the administration of transactions proactively with all key stakeholders in the process.
- Assist Paralegals in keeping task reports up to date daily.
- Ensure that the case management system is kept in an orderly manner and up to date.
- Deal with client queries wherever possible, assisting the team with taking and making telephone calls.
- Competently draft non-standard non-technical correspondence.
Requirements
- Excellent customer service expertise
- Good written, numeracy, and oral communication skills
- Accuracy and attention to detail
- IT literate, including sound knowledge of Word, Excel, and the internet
- Ability to prioritize, be organized, and efficient
- Flexibility with the capability to adapt to change, new practices, and cope under pressure but with the ability to recognize when to seek assistance
- Able to integrate within a team and able to work on your own initiative
- Friendly and helpful approach
Desirable Knowledge and Skills
- Prior experience within a law firm, financial services/mortgage provider, estate agency, or other property-related organization
- Basic knowledge of the conveyancing life-cycle (including post-completion)
- Legal qualification such as LLB, CILEX, or CLC
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