Financial Solutions Expert

6 days ago


London, Greater London, United Kingdom Avature Full time

Join Avature as a Financial Solutions Expert and play a crucial role in delivering exceptional end-to-end support to clients worldwide. As a Bloomberg Terminal Engineer, you will work closely with clients to understand their needs and provide tailored solutions.

Key Responsibilities:
  • Support clients across multiple technologies, including Bloomberg products, office tools, and services.
  • Deliver technical solutions to new and existing clients, ensuring seamless and uninterrupted support.
  • Collaborate with internal teams to ensure local language support during respective business hours.

In this role, you will have the opportunity to gain insight into the global financial markets and develop your communication, technical, and problem-solving skills.

Requirements:
  • Fluency in English (written and spoken).
  • Ideal 3+ years of relevant professional experience in a Technical Support role.
  • Hands-on experience with Microsoft Windows and macOS environments, including configuration and troubleshooting performance issues.
  • Familiarity with common software applications and proficiency in using diagnostics and repair tools.
  • Understanding of network protocols and tools, including SFTP, ICMP, TCP, UDP, BGP, RIP, DNS, DHCP, IPv4, IPv6, ping, traceroute, and netstat.
  • Practical experience with networking principles, including LAN, WAN, TCP/IP, DNS, BGP, subnetting, and firewalls.

The estimated salary for this position is £55,000 - £65,000 per annum, depending on experience.



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