Senior Software Support Specialist

1 week ago


Leighton Buzzard, Central Bedfordshire, United Kingdom Interface Recruitment UK Full time
Job Summary:

A senior software support specialist is required to deliver high levels of service to customers, assist the team, and support the department head.

  • Assess customer problems, prioritize follow-up actions, and coordinate with support teams.
  • Maintain customer databases, including user administration and license allocation.
  • Provide assistance with quality assurance testing and record all customer interactions in the corporate CRM.
  • Perform supplementary tasks, such as training, sales activities, or specialist consultancy.

The company offers a long-term career plan for settled and focused individuals who want a structured career path and the ability to move into different areas of the business.

About the Role:

This is an exciting opportunity for an experienced software support specialist to join our team at Interface Recruitment UK. The successful candidate will have excellent communication skills and be able to provide high-quality support to our clients.

Responsibilities:

The successful candidate will be responsible for:

  • Providing technical support to customers via phone, email, and on-site visits.
  • Resolving complex technical issues and escalating when necessary.
  • Collaborating with internal teams to ensure effective issue resolution.
  • Developing and maintaining technical knowledge and expertise.
  • Contribute to the development of processes and procedures to improve efficiency and effectiveness.

Requirements:

To be considered for this role, you will need:

  • A degree in Computer Science or related field.
  • At least 3 years' experience in software support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in Microsoft Office and CRM systems.

What We Offer:

We offer a competitive salary package, including:

  • An estimated salary of £40,000 - £55,000 per annum.
  • Ongoing training and professional development opportunities.
  • A supportive and dynamic work environment.
  • A generous benefits package, including health insurance, pension scheme, and annual leave.

How to Apply:

If you are a motivated and experienced software support specialist looking for a new challenge, please submit your application, including your CV and cover letter, to us by [insert deadline].



  • Leighton Buzzard, Central Bedfordshire, United Kingdom Pelican Products, Inc. Full time

    Job DescriptionWe are seeking a Senior Design Specialist to join our team at Pelican Products, Inc. as a Continuous Product Development Scientist.This role involves managing key projects that drive product innovation and support new product introductions.Responsibilities include:Managing complex design projects with guidance from senior engineers.Evaluating...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Safran Full time

    Safran, an international high-technology group, is seeking a seasoned ILS Support Specialist to join its team in London.The ideal candidate will have a strong background in technical support and project management, with experience in the aerospace industry. As a key member of the Integrated Logistic Support (ILS) team, you will be responsible for ensuring...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Melbreck Technical Recruitment Ltd Full time

    Electronics Engineer PositionWe are seeking a skilled Senior Electronics Specialist to join our clients dynamic team at their offices near Pitstone.This is an exciting opportunity for a well-rounded electronics expert with a passion for cutting-edge equipment to work for a global leader in their field. Our company offers a great work-life balance, amazing...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Raytheon Technologies Full time

    About the RoleWe are seeking a skilled Requirements Specialist to join our team in Leighton Buzzard. As a Senior Requirements Engineer, you will play a crucial role in developing and managing requirements for our customers.Key Responsibilities:Develop an understanding of customer needs and develop, validate, and manage requirements through designs and...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Polar Speed Distribution Ltd Full time

    Polar Speed Distribution Limited, a renowned logistics company and innovative provider of temperature-sensitive transportation solutions in the UK, is seeking a highly skilled Pharmaceutical Support Specialist to join its team.This exciting opportunity offers a salary range of £24,618 per annum, depending on experience/qualifications.The role involves...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Peli BioThermal Limited Full time

    We are looking for a highly motivated and organised Laboratory Operations Specialist to join our team at Peli BioThermal Limited. The successful candidate will have experience working in a laboratory environment and be proficient with Microsoft Office software packages.About the RoleThe Laboratory Operations Specialist will be responsible for assisting the...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Stirling Q&R Full time

    Regulatory Compliance SpecialistWe are looking for a highly skilled Regulatory Compliance Specialist to join our team at Stirling Q&R. As a key member of our quality assurance department, you will play a critical role in ensuring that our clients meet the highest standards of quality and compliance in the pharmaceutical industry.About the Job:The successful...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom HMGCC Full time

    HMGCC is seeking a skilled Electrical Engineering Solutions Specialist to join their team.Salary: £49,579The role involves designing, building and testing antennas for modern communication systems. You will bring your technical knowledge and ideas to create and maintain antennas to solve challenging engineering problems.On-the-job training is provided, and...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Safran Engineering Services UK Limited Full time

    Safran Engineering Services UK Limited is seeking a highly skilled Structural Dynamics Specialist to join their team in the UK. As a key member of the engineering department, you will be responsible for conducting detailed finite element analyses of stationary and rotating assemblies using Ansys Workbench.This role requires strong analytical and...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Raytheon Technologies Full time

    Job SummaryWe are seeking a highly skilled CNC Router Senior Technologist to join our Hi-Tech machine shop team at Raytheon Technologies.Key Responsibilities:Prepare machines for production runs, ensuring optimal performance and efficiency.Develop, edit, and nest basic to intermediate level programs for CNC routers.Prove out complex programs, including edge...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Next Full time

    About the RoleWe are seeking a proactive and technically skilled Digital Operations Specialist to join our team at Next's Buzz Studio. In this role, you will work closely with the Senior Technical Studio Coordinator to manage all digital and technical aspects of the studio, ensuring smooth operations and efficient workflows.Key ResponsibilitiesTechnical...

  • Payroll Specialist

    5 days ago


    Leighton Buzzard, Central Bedfordshire, United Kingdom Pro Talent Full time

    Pro Talent is seeking a skilled Payroll Specialist to join their team in Pitstone. The ideal candidate will have 1-2 years of experience in payroll administration, with responsibilities including processing new starters and leavers, absences, company pension schemes, and other payroll deductions.The salary for this role is estimated to be around £28,000 -...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Alina Homecare Full time

    Job Description:We are seeking a reliable and caring individual to join our Alina Homecare team as a Care Worker in Leighton Buzzard. As a key member of our team, you will provide companionship and support to our clients, helping them maintain their independence and quality of life.Key Responsibilities:Providing personal care assistance, including washing,...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Safran Full time

    About the RoleThe successful candidate will have a background in engineering, preferably in aeronautical engineering or a related field. This position is focused on providing product support to customers and ensuring the airworthiness of Safran's products.ResponsibilitiesThe Product Support Engineer Lead will be responsible for managing product support...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Stirling Q&R Full time

    Job Title: Senior Quality Assurance ManagerAt Stirling Q&R, we are seeking an experienced Senior Quality Assurance Manager to join our team. This is a fantastic opportunity to work in a dynamic and growing organization, providing quality assurance services to clients in the pharmaceutical industry.About the Role:As a Senior Quality Assurance Manager, you...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Central Bedfordshire Council Full time

    About the RoleAs a Care Assistant at Westlands Residential Home, you will play a vital role in ensuring the highest standard of care for our residents.You will work directly with our residents, promoting their independence and well-being, and making a positive impact on their lives.Key ResponsibilitiesProvide personalized care to residents, including washing...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Connells Group Full time

    About the RoleWe are seeking a highly skilled Regulatory Risk Specialist to join our team in Leighton Buzzard.This is an exciting opportunity to work with a leading estate agency and property services provider, supporting the delivery of second line monitoring and mystery shopping activity across the Connells Group Estate Agency functions.


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Safran Electrical & Power UK Full time

    About the RoleWe are seeking a highly skilled Senior ILS Engineer to join our team at Safran Electrical & Power UK. As a key member of our team, you will play a crucial role in delivering exceptional support and service solutions to our customers in the aftermarket.Key ResponsibilitiesOur ideal candidate will have a strong background in aerospace engineering...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Connells Group Full time

    IT Risk Oversight SpecialistOur organization is seeking an experienced IT Risk Oversight Specialist to join our Group Risk Team. In this role, you will provide second-line oversight of change risk, focusing on technology transformation and change initiatives. You will work collaboratively with the three lines of defense to support the successful execution of...


  • Leighton Buzzard, Central Bedfordshire, United Kingdom Teaching vacancies Full time

    Job Description:The Rushmere Park Academy is seeking an experienced Learning Support Assistant to join their team. This role requires supporting children with various needs, working alongside teachers to deliver the curriculum and using individual initiative to promote pupils' progress.Key Responsibilities:• Provide assistance across the curriculum for...