Complex Claims Professional

1 week ago


Manchester, United Kingdom First Central Services Full time
Claims Handler Job Role

First Central Services is seeking a skilled Claims Handler to join our team. As a Claims Handler, you will be responsible for handling complex claims in motor insurance, with a focus on negotiation and claim settlement within service standards. Key responsibilities include:

  • Recording, processing, and settling claims in accordance with our principles and procedures.
  • Managing a portfolio of complex credit hire third-party motor claims, including Northern Ireland claims, taxi claims, motor bike claims, and others.
  • Negotiating with customers, suppliers, and Third-Party Claim Representatives.
  • Ensuring accurate and prompt reserving in accordance with our reserving philosophy.
  • Processing payments on claims files as required.
  • Identifying and championing potential fraudulent claims.

Requirements:
  • Advanced experience of handling property and credit hire claims, including indemnity validation and reserve setting.
  • Advanced knowledge of RTA liability and litigation processes.
  • Excellent knowledge of credit hire case law and the current legal landscape.
  • Good knowledge of working with a Credit Hire portal.
  • Strong knowledge of Scottish and Northern Ireland jurisdiction Complex Credit Hire.
  • Computer literate, including Microsoft software.

Salary and Benefits:
The salary for this position is £30,000 to £35,000, depending on experience, and the benefits include competitive salary, performance-related bonuses, and comprehensive training and development opportunities.

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