Technical Support Professional

12 hours ago


Carlisle, Cumbria, United Kingdom Grain Connect Limited Full time

Job Title: Premier Customer Support Representative

Location: UK

Type: Permanent Full-time

About this Opportunity

This exciting role allows the right candidate to significantly contribute to our company's continued growth and success.

We are seeking a skilled customer support professional to join our vibrant, busy team at Grain Connect Limited. As a technical support specialist, you will provide high-quality assistance to our residential and business users.

Your primary responsibility will be to deliver exceptional customer service via telephone, ticket, Live Chat, and email channels.

You will also have the opportunity to demonstrate industry qualifications (such as CCNA/Network plus) OR Proven experience in a customer service/technical support environment.

Familiarity with Windows, iOS, and Android operating systems is essential for success in this role.

Additionally, you should possess strong knowledge of TCP/IP networking, common Internet applications and services (e-mail, Web, ftp, etc.), and gaming, both hosted and online.

A valid salary for this position is £22,558 per annum.



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