Block Management Team Lead

1 month ago


Gosport, Hampshire, United Kingdom Dove and Hawk Full time
Job Summary:

We are seeking an experienced Regional Property Operations Manager to lead our team of Block Managers in the efficient and effective management of residential blocks within the assigned area. As a key member of our team, you will be responsible for strategic oversight, mentoring, and operational management, ensuring that all aspects of property management are handled efficiently and effectively.

The ideal candidate will have a proven track record in managing teams within a property management setting, strong experience in conflict management, presenting, and public speaking at both client and internal levels. A valid driving license and access to a vehicle are required for this hybrid role, which includes 2 days in office near Portsmouth and 3 days at home or travel across the region to meet with Block Managers, clients, and contractors.

Responsibilities:
  • Oversee a team of Block Managers, ensuring that all aspects of property management are handled efficiently and effectively.
  • Develop and implement strategies for improving operational efficiency and service delivery.
  • Monitor and evaluate Block Managers' adherence to KPIs and SLAs, identifying areas for improvement.

Requirements:
A Member of the Institute of Residential Property Management (MIRPM) or working towards it is preferred. The successful candidate will also have previous experience in leading and managing teams within a property management setting, as well as strong experience in handling conflict management, presenting, and public speaking at both client and internal levels.

Salary: £54,000 per annum, plus benefits package including car allowance, pension, and bonus.

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