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Account Manager

2 months ago

Bristol, Bristol, United Kingdom TSB Bank plc Full time
Job Title: Account Manager - Marketing Specialist

At TSB Bank plc, we're seeking an experienced Account Manager to join our In-House Creative Agency Kindred. As a key member of our marketing team, you'll be responsible for managing the creation, design, development, and delivery of optimal branded customer communications.

Key Responsibilities:
  • Interrogate and convey marketing briefs effectively to ensure Kindred creative teams develop compelling strategic and creative responses.
  • Oversee campaign timelines to ensure all activity is captured within the relevant deadlines and that progress is kept on track.
  • Deliver plans within budget and identify initiatives to improve cost efficiency.
  • Reinforce the development of internal processes to effectively maximise impact from campaigns briefed into Kindred.
  • Demonstrate in-depth technical knowledge of channel deliverable specifications, including print, email, direct mail, mobile app, website assets, social content, and Google Ads.
  • Support the development of strong, creative propositions and compelling campaigns that are built on genuine customer insight.
  • Manage self to ensure adherence to TSB risk and compliance policies and relevant external regulatory frameworks.
What We Offer:
  • Hybrid and flexible working arrangements to support a healthy work-life balance.
  • An attractive reward and benefits package through myTSB, giving you more of what matters to you.
  • A diverse, energising, and collaborative working environment.
  • A career that's enriching and full of opportunities.

We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. If you're passionate about marketing and customer experience, we'd love to hear from you.