Customer Service Director

3 weeks ago


Hillingdon, United Kingdom Pepper Advantage Full time

We are looking for a Customer Service Director to lead our mortgage administration and customer service teams. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering exceptional customer experiences.

Your primary focus will be on managing the day-to-day operations of the team, ensuring compliance with regulatory requirements, and identifying opportunities for process improvement.

The ideal candidate will have a strong background in customer service management, with experience in leading high-performing teams and driving business growth.



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