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Customer Experience Specialist
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused Sales Consultant to join our team at Arnold Clark in Blackpool. As a Sales Consultant, you will be responsible for delivering exceptional customer service and sales experience to our customers.
Key Responsibilities:
- Helping customers find the right vehicle based on their needs
- Delivering outstanding customer service and ensuring a 5-star experience for every customer
- Building and maintaining strong relationships with customers throughout the sales process
- Selling the right sales package for the customer, including finance and servicing options
- Coordinating the order and delivery of vehicles and ensuring a smooth customer experience
- Meeting sales expectations and customer experience standards
- Working collaboratively with the team to achieve sales targets and customer satisfaction goals
Requirements:
- Fantastic communication, organization, and people skills
- Bags of energy and enthusiasm
- An understanding of the importance of being organized and remembering the little details
- A full driving license held for a minimum of 1 year
About Arnold Clark:
Arnold Clark is committed to creating a diverse and inclusive workplace where collaboration, unique perspectives, and multiple approaches are celebrated. We care about our employees and our communities, nurture talent, and encourage ambition. Our employees are at the heart of everything we do, and we strive to create an environment where everyone can thrive.
