Assistant Head of Service
3 days ago
We are currently working in partnership with a reputable organization to recruit an Assistant Head of Service to join their passionate and driven team on a permanent basis.
This is an exciting opportunity for a motivated and experienced professional to take on a leadership role and contribute to the success of the organization.
Key Responsibilities- Team Management: Supporting, guiding, managing, and developing the team to enable the achievement of customer and service goals.
- Service Delivery: Ensuring that all association accommodation is maintained as a safe and pleasant environment for customers to maintain their tenancies.
- Cost Efficiency: Managing and monitoring the service to ensure cost efficiency and value for money.
- Occupancy Agreements: Administering occupancy agreements across accommodations and independent supported accommodation, including tenancy termination when necessary.
- Customer Support: Ensuring customers are provided with practical support and counseling on matters such as housing, employment, finance, cultural needs, social and personal problems, education, social skills, hygiene, and health care.
- Safeguarding: Taking responsibility for safeguarding and health and wellbeing concerns for customers and staff.
- Rotas and Management: Maintaining rotas and ensuring effective management at the scheme.
- Property Audits: Conducting regular property audits, providing remedial solutions, and reporting to the management team.
- Team Performance: Monitoring team performance through conducting appraisals, audits, training, and inductions.
- Experience: Effectively managing a team within a Homeless Support service.
- Client Interaction: Working alongside vulnerable clients and mediating complex situations.
- Health and Safety: Monitoring health and safety and safeguarding concerns in line with regulations and policies.
- Communication: Strong communication skills.
- Legislation: Up-to-date knowledge on Homelessness and Housing legislation.
- Self-Motivation: Self-motivated and able to work independently.
- Annual Leave: 34 days annual leave per annum (including bank holidays).
- Birthday Leave: Birthday leave.
- Pension Scheme: Contributory pension scheme.
- Health Plan: Health4All Cash Plan.
- Bike Scheme: Bike to work scheme.
- Employee Assistance: Employee assistance programme.
- Training and Development: Commitment to staff training and development.
- Hours: 37.5 hours per week.
- Flexible Working: One day working from home per week.
- Working Hours: Monday to Friday, 9:00 am – 5:00 pm.
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West Midlands, United Kingdom James Andrews Recruitment Solutions Ltd Full timeWe are currently working in partnership with reputable Support organisation based in the West Midlands, who are recruiting for an Assistant Head of Service to join their passionate and driven team on a permanent basis.The client is willing to take a Manager, looking to take the next step in their career and progress into a Assistant Head of Service role.The...
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West Midlands, United Kingdom James Andrews Recruitment Solutions Ltd Full timeWe are currently working in partnership with reputable Support organisation based in the West Midlands, who are recruiting for an Assistant Head of Service to join their passionate and driven team on a permanent basis.Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.The client...
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Assistant Head of Service
3 days ago
West Midlands, United Kingdom James Andrews Recruitment Solutions Ltd Full timeWe are currently working in partnership with reputable Support organisation based in the West Midlands, who are recruiting for an Assistant Head of Service to join their passionate and driven team on a permanent basis. The client is willing to take a Manager, looking to take the next step in their career and progress into a Assistant Head of Service role....
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Assistant Head of Service
3 days ago
West Midlands, United Kingdom James Andrews Recruitment Solutions Ltd Full timeWe are currently working in partnership with reputable Support organisation based in the West Midlands, who are recruiting for an Assistant Head of Service to join their passionate and driven team on a permanent basis.The client is willing to take a Manager, looking to take the next step in their career and progress into a Assistant Head of Service role.The...
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