Client Relations Team Lead

3 days ago


Hastings, East Sussex, United Kingdom Medica Group Full time
About the Role

We are seeking an experienced Client Relations Team Lead to join our team at the Medica Group. In this role, you will be responsible for providing exceptional client service and supporting the delivery of high-quality teleradiology services.

Responsibilities:

  • Manage client relationships and deliver first-class customer service.
  • Work closely with internal teams to ensure seamless service delivery.
  • Process work requests, manage client communications, and resolve complaints efficiently.

Requirements:

  • Strong leadership and communication skills.
  • Ability to build and maintain strong relationships with clients.
  • Accuracy with data entry and administration.
  • Data manipulation skills, particularly with Excel.

Benefits:

  • Flexible working arrangements.
  • A culture that promotes work-life balance.
  • Access to an Employee Assistance Programme.
  • An annual bonus.
  • Enhanced holiday allowance.
  • Group Life Assurance.
  • Pension scheme.

Estimated Salary: £24,720



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