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Technical Design Manager

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Benx Façades Full time
Job Description

Job Title: Technical Design Manager - Rainscreen Systems Specialist

Company: Benx Façades

Location: Staffordshire

Job Type: Full-time

Salary: Negotiable

About the Role:

We are seeking a highly skilled Technical Design Manager - Rainscreen Systems Specialist to join our team at Benx Façades. As a key member of our Technical Services department, you will be responsible for delivering technical and system design support for rainscreen façade systems.

Key Responsibilities:

  • Lead technical and system design support for rainscreen façade systems in the development of specifications and project support for major projects and ongoing developments.
  • Work collaboratively with Commercial and Operations teams to ensure successful and technically competent specification packs are presented at the right stages of the project.
  • Manage the technical functions in relation to agreed product range and support to projects.
  • Be the gatekeeper for all elements of façade design and technical support of rainscreen projects.
  • Set and maintain examples of technical customer focus and promote best practice across the teams at all opportunities, while keeping a proactive focus on risk management (day-to-day and project-level) to meet both customer and business needs.
  • Engage with customers, RSMs, and Directors to identify areas for continual improvement and commerciality needs.
  • Take a 360-degree approach to the management of product range and ongoing improvements.
  • Create a roadmap (action log) to work towards with wider stakeholders, including associated timescales.
  • Develop and continually improve key documentation for support of technical sales support activities.
  • Product updates and regular communications, training events, etc. (knowledge development).
  • Create performance-driven documentation to support Technical Officers and Project/Sales Lead activities.
  • Support with design meetings, etc. for major projects or key customers as and when needed.
  • Main source of all technical performance and validation of standards, which feed into the technical team and wider business with existing product range (façades/rainscreen/EWI/render).
  • Be the main technical support to Technical Assistants on major or significant projects, where required (within the field of specialism).
  • Support and sign off to Technical Officers in the production of project and product documentation at key stages of the project life and final sign off, where relevant.
  • Company product industry expert and support on the area of specialism within the technical group (ambassador).
  • Responsible for all enquiries and maintenance of BBA/KIWA contracts.
  • To support/investigate with wider department ongoing product development and system costs, while maintaining required performance standards.
  • Management of external sources of technical information (NBS Plus, etc.).
  • Key responsibility for the upkeep and maintenance of company and industry standards to ensure the group is abreast of all relevant regulatory standards.
  • Ongoing maintenance of product documentation database and communications to the wider business.
  • Support to marketing activities and website development, CPD material, product literature.
  • Represent the business at trade bodies and industry technical committees.
  • Supplier engagement in conjunction with procurement and to develop knowledge development and continual product improvement.
  • To facilitate and enable the development, improvement of the current and future product and system range.
  • Manage all resources to ensure timely delivery of departmental and business goals.
  • Maintain compliance and accurate test records for products, at all times.
  • To attend and manage the technical team meetings, where appropriate.
  • To provide representation, as required.
  • To innovate and deliver technical support to both internal and external customers, in an accurate and timely manner.

Requirements:

  • Management experience.
  • Very good understanding of external façade and cladding systems.
  • Commercial and contractual awareness.
  • Ability to project manage effectively.
  • Computer literate with a working knowledge of CAD, AutoCAD, Rivet, Microsoft Office, Microsoft Project.
  • Structured problem evaluation and solving experience.
  • Ability to work well as part of a team or on own initiative.
  • High interpersonal skills to work across boundaries.
  • Able to maintain clear focus under pressure.
  • Knowledge of business and markets.

Qualifications and Core Skills:

  • Knowledge of building process, mechanics, performance, and standards.
  • Detailed understanding of façade systems.