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Receptionist - Part Time

2 months ago


Stevenage, Hertfordshire, United Kingdom Aimbridge Hospitality Full time

**About Us**

Aimbridge Hospitality EMEA is a leading hospitality company that oversees a global portfolio of over 1,600 hotels and resorts. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.

**What We Offer**

  • **Competitive Benefits Package**: Enjoy hotel discounts, access to our employee assistance program, career and lifestyle breaks, volunteer days, and more.
  • **Career Growth Opportunities**: As a Receptionist, you'll have the chance to develop your skills and advance in your career within our dynamic and supportive team.

**Job Summary**

As a Receptionist, you will be the primary point of contact for our guests, ensuring a seamless check-in and check-out process. You will work closely with the Front Office Manager to address guest feedback and concerns, and strive to maximize room occupancy through effective up-selling techniques.

**Responsibilities**

  • Provide exceptional guest service, ensuring a positive experience for all visitors.
  • Communicate effectively with the Front Office Manager and other departments to address guest feedback and concerns.
  • Maximize room occupancy through effective up-selling techniques and promotions.
  • Comply with hotel security, fire regulations, and all health and safety legislation.

**Requirements**

To succeed in this role, you will need to be passionate about delivering exceptional guest experiences and living up to our brand standards. You will possess excellent communication skills, a positive attitude, and a flair for hospitality.