Platform Support Specialist

6 days ago


London, Greater London, United Kingdom Oliver Bernard Full time £75,000

Platform Support Specialist - £75K

At Oliver Bernard, we're seeking a talented Platform Support Specialist to join our growing FinTech team. As a key member of our Platform Support team, you'll be responsible for delivering exceptional client-facing support for our cutting-edge cloud-based applications and SaaS platforms.

Key Responsibilities:

  • Provide expert technical support for our cloud-based applications, APIs, and SaaS software
  • Collaborate with cross-functional teams to identify and resolve complex technical issues
  • Develop and maintain knowledge of our application stack, APIs, and cloud infrastructure
  • Participate in the development and implementation of automation and DevOps processes

Requirements:

  • Proven experience in a similar Application Support / Support Engineering position
  • Strong technical skills, including software coding and SQL
  • Excellent communication and interpersonal skills
  • Experience supporting complex applications and infrastructure


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