Platform Support Specialist
6 days ago
Platform Support Specialist - £75K
At Oliver Bernard, we're seeking a talented Platform Support Specialist to join our growing FinTech team. As a key member of our Platform Support team, you'll be responsible for delivering exceptional client-facing support for our cutting-edge cloud-based applications and SaaS platforms.
Key Responsibilities:
- Provide expert technical support for our cloud-based applications, APIs, and SaaS software
- Collaborate with cross-functional teams to identify and resolve complex technical issues
- Develop and maintain knowledge of our application stack, APIs, and cloud infrastructure
- Participate in the development and implementation of automation and DevOps processes
Requirements:
- Proven experience in a similar Application Support / Support Engineering position
- Strong technical skills, including software coding and SQL
- Excellent communication and interpersonal skills
- Experience supporting complex applications and infrastructure
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