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Configuration Management Specialist
2 months ago
We are seeking a highly skilled Configuration Management Specialist to join our team at Shared Services Connected Ltd.
Key Responsibilities- Conduct in-depth analyses and quality checks of our Configuration Management Databases (CMDB) to ensure accuracy and completeness.
- Evaluate and enhance our existing configuration management process to optimize efficiency and effectiveness.
- Develop and secure approval for a comprehensive configuration management process that aligns with industry best practices.
- Collaborate with the Acceptance into Service Manager to define service acceptance criteria.
- Support testing and wider Service Management discovery activities to ensure seamless integration.
- Effectively manage the lifecycle of supported Configuration Items (CIs) within the CMDB, providing up-to-date information on their status.
- Identify, escalate, and track Configuration Management issues to ensure prompt resolution.
- Proactively manage and audit all CI attributes and relationships to maintain data integrity.
- Established experience in Service Asset and Configuration Management, with up-to-date knowledge of current CMDB tools.
- Professional Configuration Management qualifications and Service Management qualifications such as ITIL v3.
We would love to hear from you if you have a passion for configuration management and a desire to work in a dynamic team environment.
Employment Type: Full-time, Permanent
Location: Bristol
Security Clearance Level: SC MoD
Internal Recruiter: Stina
Salary: £46,000 - £57,875
Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund
We believe that flexibility at work can promote work/life balance, increase motivation, reduce stress, and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements.
