Senior Paid Social Manager
1 month ago
About Jellyfish
Jellyfish is a global digital marketing agency that empowers clients along their digital journey. We believe in the power of diverse perspectives and inclusive collaboration, welcoming individuals who excel in collaborative teams and value unique contributions.
Job Description
As a Paid Social Manager at Jellyfish, you will create impact within our Paid Social team and Global Paid Media capability. You will report to a Paid Social Director and be accountable for daily operations, including pacing, QA, implementing optimisations, insight-writing, campaign set-up, and collaboration with other teams and clients.
Key Responsibilities
- Manage and be accountable for daily operations, including pacing, QA, implementing optimisations, insight-writing, campaign set-up, and collaboration with other teams and clients.
- Demonstrate an understanding of our book of business as it relates to paid social strategy and collaborate with the client Strategy and Media Planning team in leading media plans and roadmap development.
- Establish client relationships and provide valuable insights, optimisations, and testing opportunities.
- Take an active role in leading weekly team statuses, delegating tasks and deadlines to other team members, and contributing to internal leadership projects.
- Support team leadership to promote important process implementation.
- Keep ahead of industry trends and work with the Paid Social Director in sharing best practices and new opportunities with the team.
Overall Client Management
- Retrain and grow client revenue to achieve company and team goals.
- Bring new ideas and solutions to client relationships, presenting ongoing meetings.
- Ensure account processes are upheld through rigorous QA and identify areas for improvement.
- Pursue opportunities to work and integrate social with broader planning efforts.
Overall Team Management
- Excel in coaching and retaining team members, developing their tactical and account management skills, including insight writing. Develop direct reports during 1:1s, providing regular feedback.
- Be an escalation point to resolve team and account issues.
- Support the development and documentation of best practices for campaign management.
Qualifications
- Proficiency with Google Suite (Sheets, Slides, Docs) and streamline workflows.
- Attention to detail during the QA process, campaign set-up, pacing, optimisations, A/B testing, insight-writing, and data pulling.
- 5+ years of executional experience in Paid Social platforms, including Meta, Snap, Pinterest, and TikTok. Knowledge in Campaign Manager 360.
- Familiarity with leadership of paid media departments together with fellow Directors and VPs, ensuring that their individual performance is acceptable, and resulting in the achievement of team goals.
- Great at structured working habits, with the ability to cope with competing demands and to prioritise tasks.
What We Offer
- A workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
- A loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.
- Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
- Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.
- Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.
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