Food Service Attendant

3 weeks ago

London, Greater London, United Kingdom Royal Lancaster London Full time
About the Role

We are seeking a passionate and dedicated Events Food and Beverage Attendant to join our Food and Beverage department on a permanent basis. As a key member of our team, you will play a vital role in consistently delivering memorable moments and five-star service to our guests and each other.

Key Responsibilities
  • Assist during set-up of rooms, lunches, dinners, and bars
  • Be in correct uniform and ready to work at least 15 minutes before the shift begins
  • Greet, receive, and serve guests during drinks receptions, bar service, and table service
  • Serve food and beverages to guests
  • Be aware of the work schedule and always give adequate notice when circumstances prevent you from adhering to the schedule
  • Maintain a high standard of personal appearance and personal hygiene, adhering to departmental grooming standards
What We Offer
  • Pension scheme with company contributions
  • 50% discount in all our restaurants and Spa's across our properties
  • Team member and Friends & Family rates across our properties
  • Extensive discounts on our benefits platform
  • Access to private medical insurance
  • Support through development plans, apprenticeships, and world-class management development programs
  • Interest-free season ticket loan
  • Employee Assistance Program - 24/7 online GP, mental health support, and virtual wellbeing
  • Bike to work scheme
  • Recommend a Friend incentive
  • Complimentary laundry
  • Free meals on duty
  • Opportunity to join our taskforces to contribute to the business focuses, community, and environment
  • Employee recognition schemes and Social Committee events

We are a Best Employer for 2021 at Springboard's Excellence Awards, one of the happiest hotels in London, Earth Check Silver Certified 2023, 2 rosettes, Hoteliers' Charter Approved, and a Preferred Hotels & Resorts member. We are committed to building a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

We are looking for someone who is passionate about delivering exceptional service and creating memorable experiences for our guests. If you are a team player who is always looking for ways to improve and grow, we would love to hear from you.

All applicants must be legally eligible to work in the UK.

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