Compliance and Complaints Team Lead

1 month ago


London, Greater London, United Kingdom Daniel Owen Ltd Full time
Complaints Resolution Team Leader

Temporary role

Hybrid working - 2 days in the office

£23.08 per hour

Key Responsibilities:
  • Lead a team that manages stage two complaints to ensure they meet targets and achieve compliance according to policies.
  • Provide training and day-to-day advice to team members.
  • Monitor productivity and quality, and focus on staff development needs and requirements.
Working Arrangements:

This role will be hybrid working - a minimum of 2 days working from your preferred office at Westminster Bridge Road, Ealing, or Pitsea.



  • London, Greater London, United Kingdom Daniel Owen Ltd Full time

    Complaints Resolution Team LeaderTemporary roleHybrid working - 2 days in the office£23.08 per hourThe primary focus of this role is to lead a team that effectively manages stage two complaints, ensuring they meet targets and adhere to policies. This position is responsible for providing an excellent complaints service to our customers.This role involves...


  • London, Greater London, United Kingdom Daniel Owen Ltd Full time

    Complaints Resolution Team LeaderTemporary roleHybrid working - 2 days in the office£23.08 per hourThe primary focus of this role is to lead a team that effectively manages stage two complaints, ensuring they meet targets and adhere to policies. This position is responsible for providing an excellent complaints service to our customers.This role involves...

  • Compliance Manager

    4 weeks ago


    London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance ManagerWe are seeking a highly skilled Compliance Manager to join our team at Compliance Professionals. The successful candidate will be responsible for ensuring that our compliance-related directives, policies, and procedures remain up-to-date and effective.Key Responsibilities:Assist in the development and implementation of compliance-related...

  • Compliance Manager

    4 weeks ago


    London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance ManagerWe are seeking a highly skilled Compliance Manager to join our team at Compliance Professionals. The successful candidate will be responsible for ensuring that our compliance-related directives, policies, and procedures remain up-to-date and effective.Key Responsibilities:Assist in the development and implementation of compliance-related...

  • Compliance Manager

    4 weeks ago


    London, Greater London, United Kingdom Compliance Professionals Full time

    Our client, a prestigious private wealth firm based in the West End, is seeking a Compliance Manager to join their team on a 12-month fixed-term contract. The successful candidate will be responsible for ensuring compliance-related directives, policies, and procedures remain up-to-date. This will involve assisting staff with the interpretation of rules and...

  • Compliance Manager

    4 weeks ago


    London, Greater London, United Kingdom Compliance Professionals Full time

    Our client, a prestigious private wealth firm based in the West End, is seeking a Compliance Manager to join their team on a 12-month fixed-term contract. The successful candidate will be responsible for ensuring compliance-related directives, policies, and procedures remain up-to-date. This will involve assisting staff with the interpretation of rules and...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance Executive Job DescriptionWe are seeking a highly skilled Compliance Executive to join our team at Compliance Professionals. The successful candidate will be responsible for managing and overseeing the compliance department, providing advice as necessary, and ensuring the company meets reporting requirements under FCA, MiFID, and EMIR rules.Key...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance Executive Job DescriptionWe are seeking a highly skilled Compliance Executive to join our team at Compliance Professionals. The successful candidate will be responsible for managing and overseeing the compliance department, providing advice as necessary, and ensuring the company continues to meet reporting requirements under FCA, MiFID, and EMIR...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance Executive Job DescriptionWe are seeking a highly skilled Compliance Executive to join our team at Compliance Professionals. The successful candidate will be responsible for managing and overseeing the compliance department, providing advice as necessary, and ensuring the company continues to meet reporting requirements under FCA, MiFID, and EMIR...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance Executive Job DescriptionWe are seeking a highly skilled Compliance Executive to join our team at Compliance Professionals. The successful candidate will be responsible for managing and overseeing the compliance department, providing advice as necessary, and ensuring the company meets reporting requirements under FCA, MiFID, and EMIR rules.Key...


  • London, Greater London, United Kingdom Nuffield Health Parkside Hospital and Cancer Centre London Full time

    Job Title: Complaints Resolution LeadJob Summary:We are seeking a skilled Complaints Resolution Lead to join our team at Nuffield Health Parkside Hospital and Cancer Centre London. As a key member of our nursing administration team, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance Executive Job DescriptionWe are seeking a highly skilled Compliance Executive to join our team at a globally recognized FX and CFD Broker. The ideal candidate will have a strong background in compliance and regulatory affairs, with a focus on anti-money laundering (AML) and know-your-customer (KYC) regulations.Key Responsibilities:Manage and...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance Executive Job DescriptionWe are seeking a highly skilled Compliance Executive to join our team at a globally recognized FX and CFD Broker. The ideal candidate will have a strong background in compliance and regulatory affairs, with a focus on anti-money laundering (AML) and know-your-customer (KYC) regulations.Key Responsibilities:Manage and...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance Executive - AML/KYCWe are seeking a highly skilled Compliance Executive to join our team at a globally recognized FX and CFD Broker. The ideal candidate will have a strong background in compliance, with a focus on Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.Key Responsibilities:Manage and oversee the compliance department,...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance Executive - AML/KYCWe are seeking a highly skilled Compliance Executive to join our team at a globally recognized FX and CFD Broker. The ideal candidate will have a strong background in compliance, with a focus on Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.Key Responsibilities:Manage and oversee the compliance department,...

  • Compliance Manager

    4 weeks ago


    London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance ManagerOur client, a prestigious private wealth firm based in the West End, is seeking a Compliance Manager to join their team on a 12-month fixed-term contract. The successful candidate will play a crucial role in ensuring the firm's compliance with regulatory requirements and maintaining a positive compliance culture.Key Responsibilities:Assist...

  • Compliance Manager

    3 weeks ago


    London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance Manager RoleWe are seeking a highly skilled Compliance Manager to join our team at Compliance Professionals. The successful candidate will be responsible for ensuring that compliance related directives, policies, and procedures remain up to date.Key Responsibilities:Assist with ensuring that compliance related directives, policies, and procedures...

  • Compliance Manager

    4 weeks ago


    London, Greater London, United Kingdom Compliance Professionals Full time

    Compliance ManagerOur client, a prestigious private wealth firm based in the West End, is seeking a Compliance Manager to join their team on a 12-month fixed-term contract. The successful candidate will play a crucial role in ensuring the firm's compliance with regulatory requirements and maintaining a positive compliance culture.Key Responsibilities:Assist...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Job Title: Head of Asset ComplianceOur client is a leading online multi-asset brokerage firm, specializing in FX/CFD products. This role will report directly to the Global Head of Risk and Compliance.Key Responsibilities:Establish and Maintain Compliance Frameworks: Develop and implement appropriate policies, procedures, systems, and controls in relation to...


  • London, Greater London, United Kingdom Compliance Professionals Full time

    Job Title: Head of Asset ComplianceOur client is a leading online multi-asset brokerage firm, specializing in FX/CFD products. This role will report directly to the Global Head of Risk and Compliance.Key Responsibilities:Establish and Maintain Compliance Frameworks: Develop and implement appropriate policies, procedures, systems, and controls in relation to...