IT Infrastructure Transformation Specialist
4 weeks ago
At Sharp UK, we're seeking a skilled IT Infrastructure Transformation Specialist to join our team. As an IT Project Consultant, you'll be responsible for shaping the future of our clients' IT infrastructure. Your primary goal will be to provide expert advice and strategic direction to elevate their IT systems. You'll serve as a trusted IT advisor, helping clients develop tailored, long-term IT strategies. Your key responsibilities will include providing on-site technical support, managing complex escalations, and leading and executing innovative IT projects. You'll also write and present comprehensive client-facing proposals, aligning business needs with actionable IT solutions. Additionally, you'll document solutions, processes, and client-specific technical details for ongoing support. Collaborating closely with internal teams, you'll ensure a seamless and exceptional client experience. The ideal candidate will have at least 1 year of experience in an IT consultancy role, with 3+ years in IT support. They'll have in-depth experience with Microsoft 365, strong expertise in server management, networking, firewalls, security, and disaster recovery. A proven track record of drafting project proposals, technical reports, and detailed project plans is essential. Familiarity with GDPR and data protection regulations in the UK is also required. If you're eager to pursue professional development, particularly in Microsoft certifications (Associate level or higher), this is the perfect opportunity to take the next step in your IT career.
Key Responsibilities:
* Provide expert advice and strategic direction to elevate clients' IT systems
* Serve as a trusted IT advisor, helping clients develop tailored, long-term IT strategies
* Provide on-site technical support and manage complex escalations
* Lead and execute innovative IT projects
* Write and present comprehensive client-facing proposals
* Document solutions, processes, and client-specific technical details for ongoing support
Requirements:
* At least 1 year of experience in an IT consultancy role
* 3+ years of experience in IT support
* In-depth experience with Microsoft 365
* Strong expertise in server management, networking, firewalls, security, and disaster recovery
* Proven track record of drafting project proposals, technical reports, and detailed project plans
* Familiarity with GDPR and data protection regulations in the UK
What We Offer:
* Opportunity to pursue professional development in Microsoft certifications (Associate level or higher)
* Collaborative and dynamic work environment
* Competitive salary and benefits package
How to Apply:
If you're a motivated and experienced IT professional looking to take the next step in your career, please submit your application.
Sharp UK is an equal opportunities employer.
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