Health Insurance Sales Specialist

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Vitality Full time
Job Title: Health Insurance Broker

Job Summary: We are seeking a skilled Health Insurance Broker to join our team at Vitality. As a Health Insurance Broker, you will be responsible for providing high-quality advice to customers considering continuing their Private Medical Insurance cover with us.

Key Responsibilities:

  • Take inbound calls from customers to establish their needs and review the terms and conditions of their current insurance cover.
  • Obtain detailed medical history from customers to determine the correct cover and underwriting terms.
  • Deliver difficult and challenging messages sensitively around the continuation of cover, eligibility for ongoing conditions, and higher premiums associated with that risk.
  • Meet sales targets and exceed KPIs such as conversion rates, quality measures, and complaint rates.
  • Work closely with the team to provide excellent customer service and achieve business objectives.

Requirements:

  • Minimum 12 months experience in financial services, regulated sales, or insurance sales environment.
  • Proven sales background with a track record of exceeding targets and meeting KPIs.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Computer literacy and ability to navigate different systems.

What We Offer:

  • A competitive salary and amazing benefits package.
  • Opportunity to progress your career and develop your skills.
  • Supportive team environment and excellent training and development opportunities.
  • Discounted gym membership and free cinema tickets.
  • Personal Health Fund to pay towards expenses such as optical, dental, health assessments, chronic prescriptions, and activity tracking devices.

About Us: Vitality is a multi-award-winning UK insurance brand dedicated to making the world a healthier, happier place. We are committed to diversity and inclusion and offer a supportive and inclusive work environment.



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