Health Insurance Sales Specialist
4 weeks ago
Job Summary: We are seeking a skilled Health Insurance Broker to join our team at Vitality. As a Health Insurance Broker, you will be responsible for providing high-quality advice to customers considering continuing their Private Medical Insurance cover with us.
Key Responsibilities:
- Take inbound calls from customers to establish their needs and review the terms and conditions of their current insurance cover.
- Obtain detailed medical history from customers to determine the correct cover and underwriting terms.
- Deliver difficult and challenging messages sensitively around the continuation of cover, eligibility for ongoing conditions, and higher premiums associated with that risk.
- Meet sales targets and exceed KPIs such as conversion rates, quality measures, and complaint rates.
- Work closely with the team to provide excellent customer service and achieve business objectives.
Requirements:
- Minimum 12 months experience in financial services, regulated sales, or insurance sales environment.
- Proven sales background with a track record of exceeding targets and meeting KPIs.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Computer literacy and ability to navigate different systems.
What We Offer:
- A competitive salary and amazing benefits package.
- Opportunity to progress your career and develop your skills.
- Supportive team environment and excellent training and development opportunities.
- Discounted gym membership and free cinema tickets.
- Personal Health Fund to pay towards expenses such as optical, dental, health assessments, chronic prescriptions, and activity tracking devices.
About Us: Vitality is a multi-award-winning UK insurance brand dedicated to making the world a healthier, happier place. We are committed to diversity and inclusion and offer a supportive and inclusive work environment.
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