Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will be the face of Lidl, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a timely and professional manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience.
- Proactively identify opportunities to improve customer satisfaction and implement solutions to address any issues.
- Participate in visual merchandising and maintaining the store's appearance to ensure a positive shopping experience.
What We Offer
- A competitive hourly pay rate based on equal opportunity and pay structures.
- An additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and professional development.
Requirements
- Experience working in a fast-paced environment.
- Excellent customer service skills and a positive attitude.
- Flexibility to work a variety of shifts, including evenings and weekends.
- A passion for delivering exceptional customer service and a commitment to maintaining a high level of customer satisfaction.
Why Join Lidl?
Lidl is a dynamic and supportive team that values its employees and provides opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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