Customer Service Ambassador

3 weeks ago


London, Greater London, United Kingdom One Stop Convenience Stores Limited Full time

At One Stop Stores, we're dedicated to delivering exceptional customer experiences in our local communities. As a Customer Service Ambassador, you'll play a key role in achieving this by providing warm greetings, actively listening to customers' needs, and making informed product recommendations to enhance their shopping experience.

As a key member of our store team, you'll be responsible for maintaining a clean and well-stocked store environment, with a focus on ensuring our Post Office services and procedures are consistently met.

Key responsibilities include:

  • Providing exceptional customer service, with a focus on building rapport and trust with our customers
  • Maintaining a high level of product knowledge, with a focus on our core offer
  • Ensuring our store environment is clean, tidy, and well-maintained, with a focus on ensuring our Post Office services and procedures are consistently met
  • Working collaboratively with colleagues to achieve store objectives

One Stop Stores is a leading retail convenience business, with over 850 stores across England and Wales. As part of our team, you'll benefit from:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive working environment
  • Access to exclusive discounts and rewards

Join our team and contribute to delivering exceptional customer experiences in our local communities.

We're proud to have been accredited Disability Confident Level 1 and are committed to providing a fully inclusive and accessible recruitment process.



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