Community Support Casework Team Lead

21 hours ago


Chichester, West Sussex, United Kingdom CRA GROUP LIMITED Full time
Job Summary

We are seeking a highly skilled and experienced professional to lead our Community Support Casework Team. As a key member of our Communities leadership team, you will play a crucial role in developing and delivering services that support refugees to achieve their full potential.

Key Responsibilities
  • Lead and manage a locality-based team providing direct intervention to refugees through targeted support and partnership working with dedicated schools or health teams.
  • Develop and implement policies and practices that ensure the needs of refugees are met, working collaboratively with peers across the directorate.
  • Ensure quality assurance processes are in place to ensure policies and practices are adhered to.
  • Communicate effectively with members of the public, including refugees, to provide accessible and coordinated support.
Essential Experience

We are looking for someone with a passion for working with migrants, who can work under pressure and to tight deadlines, managing demand and focusing for lengthy periods on a range of different activities. You will have experience of being placed under significant emotional demand by the stories of the people you work with.

You will be committed to raising standards in practice that will directly lead to better outcomes for refugees. You will be inspired by the opportunity to work in an environment focused on continual improvement, working closely and collaboratively with colleagues to secure the best possible outcomes for refugees coming to the UK.

Requirements
  • Enhanced DBS required.
  • Hybrid working arrangements, with one day in Chichester office and one day in Crawley office.
  • Ability to travel independently to various meeting venues and other locations across the County.


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