ePortfolio Officer

3 weeks ago

London, Greater London, United Kingdom Harris Hill Charity Recruitment Specialists Full time

Job Title: ePortfolio Officer (Temporary Position)

Location: Hybrid working model – 2 days in-office (Wednesdays and Thursdays) in Central London; remote on other days

Contract Type: Full-time, 35-hour week (Monday to Friday)

Duration: Initial 2-3 weeks, with potential for extension

Salary: £36,707

We are seeking a motivated and detail-oriented ePortfolio Officer to join our team on a temporary basis. The role is perfect for someone with strong administrative experience, particularly with electronic systems and databases, and an interest in supporting medical training and education.

Key Responsibilities:

Learning System Management: Oversee the development and administrative functioning of the Learning Management System, ensuring alignment with training curricula.

User Support: Serve as the first point of contact for UK-based trainees, consultants, assessors, and administrative staff, providing timely assistance via phone and email.

System Troubleshooting: Investigate and resolve system issues at the backend, liaising with developers to ensure prompt fixes.

Project Management: Lead on LMS-related projects, manage system improvements, and provide quality assurance testing ahead of new releases.

Administrative Support: Plan and organise meetings, training events, and quarterly reviews, ensuring accurate minute-taking and follow-up actions.

What We're Looking For:
The ideal candidate will have:

Relevant administrative experience, particularly in technical systems or electronic portfolios.

A strong ability to communicate technical issues clearly and offer specialist advice to users.

A background in data entry, proofreading, document formatting, and managing databases.

Experience supporting meetings, including drafting agendas and taking minutes.

Proven project management skills, with experience in managing and supporting project outcomes.

Excellent communication skills, both written and verbal, with a high level of attention to detail.

Essential Requirements:

Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Experience working with electronic systems and databases.

Ability to handle confidential information with professionalism.

Familiarity with SurveyMonkey is essential.

Strong organisational skills, with the ability to prioritise tasks and work independently.

Desirable Experience:

Prior experience within the medical or education sectors.

Experience within public sector, not-for-profit, or membership organisations.

Working knowledge of website content updates.

Why Apply?
This is a great opportunity to work with a prestigious organisation that plays a key role in supporting medical training and education. You will gain valuable experience working with complex systems, project management, and supporting high-level stakeholders.

To Apply:
Submit your CV and a cover letter through the link below. Interviews will be conducted on a rolling basis, so early applications are encouraged.

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