Operational Performance Optimization Lead

5 days ago


Crawley, West Sussex, United Kingdom People's Partnership Full time
Operational Performance Optimization Lead

The estimated salary for this role is £60,000 - £80,000 per annum.

About Us
We're a forward-thinking organisation dedicated to creating a seamless financial experience for our members. Our commitment to diversity and inclusion ensures everyone has the opportunity to thrive in a flexible, hybrid work environment.

Key Responsibilities
This role involves leading the operational execution of supplier management processes within the COO area, focusing on supplier performance, cost efficiency, and contract value maximisation, while ensuring high-quality standards are met.

  1. Develop and implement a supplier relationship enhancement strategy, aligning with overall business objectives.
  2. Evolve the COO supplier monitoring framework, ensuring regular reviews and due diligence checks.
  3. Monitor supplier performance against established standards, including SLAs and KPIs, to ensure compliance with contracts and quality standards.
  4. Collaborate with procurement, product development, and quality teams to select suppliers that meet our requirements.


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