Customer Service Representative

7 days ago

Gloucester, Gloucestershire, United Kingdom LIDL Full time
{"title": "Customer Assistant Role at Lidl", "description": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and requests in a timely and professional manner.
  • Efficiently manage stock deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets, promoting products and services to customers.
  • Proactively identify and resolve customer complaints, escalating issues to management as necessary.
Requirements
  • Previous experience working in a fast-paced retail environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A positive attitude, with a strong focus on customer satisfaction and store performance.
What We Offer
  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive benefits package, including pension scheme, holiday pay, and employee discounts.
  • Opportunities for career development and progression, with a focus on promoting from within.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you"}

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