Fragrance Ambassador

2 weeks ago

Chichester, West Sussex, United Kingdom Jo Malone London Full time
Role Overview

As a Fragrance Ambassador at Jo Malone London, you will be the face of our brand, providing exceptional customer service and creating a unique in-store experience for our clients. Your passion for fragrance and gifting will shine through in every interaction, ensuring that each customer feels valued and inspired.

We are seeking a highly skilled Sales Advisor to join our team in Chichester. As a key member of our retail team, you will be responsible for delivering outstanding customer service, driving sales, and maintaining a high level of visual merchandising standards. If you have a passion for fragrance and a desire to work in a fast-paced retail environment, we would love to hear from you.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every customer feels valued and inspired
  • Drive sales through effective product knowledge and recommendation
  • Maintain a high level of visual merchandising standards, ensuring that the store looks its best at all times
  • Work collaboratively as part of a high-performing team to achieve sales targets and store objectives

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About Us

Jo Malone London is a British fragrance house known for its elegantly simple scents with unexpected ingredients and a unique twist. We are a people-first company, respecting and caring for our employees, communities, and consumers. With a global presence and a commitment to diversity and inclusion, we are the perfect place to start or grow your career in the retail beauty industry.

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