Weekend Property Advisor
4 weeks ago
About the Role:
At Northwood, we are committed to delivering exceptional customer service and driving business growth. As a Weekend Lettings Advisor, you will play a key role in achieving this mission.
Key Responsibilities:
- Contribute to daily morning meetings to ensure seamless communication and coordination.
- Develop a thorough understanding of our sales and lettings property portfolio to provide accurate and timely responses to customer inquiries.
- Utilize cross-selling and upselling techniques to offer relevant comparable sales properties, services, and solutions to meet office targets.
- Ensure accurate completion and entry of market appraisal/landlord appointment forms into the CRM and Outlook diary.
- Respond to incoming telephone and face-to-face enquiries in a professional and courteous manner.
- Maintain a clean and tidy workspace and adhere to Northwood's standards of office presentation.
- Direct tenants to the FIXFLO maintenance reporting system and forward incoming maintenance calls/enquiries to the Property Management department as needed.
- Participate in continuous professional development and training programs to enhance knowledge of the business.
- Assist in providing information for the completion of weekly Office Stats and maintain accurate office spreadsheets.
- Perform ad-hoc duties as required by the Branch Manager and other departments within the branch.
What We Offer:
- Bonus scheme
- Commission pay
- Performance bonus
- Company events
- Company pension
- Employee discount
- Financial planning services
- Free parking
- 8 hour shift
- Monday to Friday
- Weekend availability
Requirements:
- Reliable commute or relocation to Goole, DN14 6LT
- Driving Licence (preferred)
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