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Restaurant Operations Manager
1 month ago
Role Overview
We are seeking an exceptional Restaurant Operations Manager to join our team at Prezzo East Grinstead.
As a key member of our management team, you will be responsible for driving sales, improving the dining experience, and leading a team to achieve business objectives.
Key Responsibilities
• Provide exceptional customer service to ensure every customer leaves happy and wanting to return.
• Develop and implement strategies to improve sales, profitability, and overall restaurant performance.
• Lead and motivate a high-performing team to achieve business objectives and maintain a positive work environment.
• Collaborate with the restaurant manager to develop and implement operational plans, policies, and procedures.
• Maintain high standards of food quality, presentation, and hygiene.
• Monitor and control costs, including labor, food, and waste management.
• Analyze sales data and customer feedback to inform business decisions and drive growth.
Benefits
• Competitive salary and bonus structure.
• 50% off food and drink at Prezzo, for you and 11 or your family/friends.
• Free meal on shift.
• Access to apprenticeships and career development opportunities.
• Employee assistance program and GP appointment helpline.
• Voluntary benefits, including dental cover and critical illness cover.
About Us
Prezzo is a leading Italian restaurant chain with a strong focus on quality, customer service, and employee well-being.
We are proud to have been awarded several industry accolades, including 'Excellence in HR Technology' and 'Best use of Benefits Technology'.
We are committed to creating a diverse and inclusive workplace, where everyone feels valued and supported.
