Commercial Relationship Manager

2 weeks ago

Warrington, United Kingdom Vaultex UK Full time

Job Title: Commercial Relationship Manager

Job Summary:

We are seeking a highly skilled Commercial Relationship Manager to join our team at Vaultex UK. As a key member of our Commercial team, you will be responsible for managing and strengthening relationships with our shareholder banks, industry partners, and strategic stakeholders.

Key Responsibilities:

  • Work with banks, customers, and supply chain partners to influence actions that support portfolio growth.
  • Collaborate with banks and customers to retain existing business and acquire new clients.
  • Create persuasive proposals and presentations to meet customer needs and deadlines.
  • Work with internal experts to support banks and deliver commercial-led projects.
  • Develop presentation materials and Excel models that document key strategies, including Vaultex's Note and Coin initiatives, ensuring buy-in from stakeholders.
  • Support new customers, their banks, and internal teams to ensure a seamless onboarding process for new business.
  • Keep essential documents updated to inform customers of important features, helping improve service profitability, and retention.
  • Contribute to key development activities aimed at driving business growth through product and process improvements.
  • Analyse relevant data to create management insights that guide informed decision-making.
  • Assist with managing meetings by preparing and delivering meeting materials and ensuring timely completion of action items.
  • Provide support and attend key meetings in the absence of the Bank Relationship Manager.
  • Follow company policies and procedures, ensuring full compliance with relevant guidelines.

Requirements:

  • Ability to network and manage relationships with customers and stakeholders.
  • Comprehensive knowledge of Excel, Word, and PowerPoint.
  • Demonstrated commercial acumen with a strong understanding of business needs and strategies.
  • A strong team player who can work across all organisational boundaries.
  • Strong verbal and written communication skills, with the ability to influence and present effectively.
  • Ability to plan, prioritise, and organise workload efficiently.
  • Meticulous and thorough in managing tasks and responsibilities.
  • Flexible, resourceful, and able to work on own initiative to meet customer priorities.

What We Offer:

  • We are a living wage employer with Investors in People Platinum status.
  • Flexible working arrangement options.
  • A generous company pension auto-enrolled 4% employee 10% employer.
  • Generous holiday allowance with an option to purchase additional holidays.
  • Group life assurance.
  • Living Wage employer offering attractive salary plus benefits.
  • Annual performance-related bonus.
  • Robust learning and development opportunities for career progression.
  • Employee Assistance Programme legal advice and counselling.
  • VaulteXtra discounts on retailers, childcare vouchers, gym membership, and more.

About Us:

Vaultex UK is an equal opportunities employer and welcomes applications from all members of the community. If you require any reasonable adjustments throughout the recruitment process, please let us know.

How to Apply:

Upon submitting your application via the Workday link, you will receive an email notifying you of the outcome of your application when this has been reviewed. For successful candidates, the next stage will be a phone interview with the Vaultex recruitment team.

Security Clearance:

Due to the secure nature of our business, all successful candidates will need to provide a five-year traceable work history (satisfactory employment references or evidence to explain employment gaps) and complete a criminal record and credit background check.

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